A potential organizational review in Tay Township could involve streamlining departments under three main groups.
The chief administrative officer (CAO) remains at the top under the new plan outlined in a staff report with three general managers handling three main departments: corporate services, operational services and protective and development services.
The staff report part of the agenda for Wednesday's meeting says this structure significantly limits the number of direct reports to the CAO, and it also aims to break down barriers to communication that may result from the existing functional groups.
The proposed model included in the report has been amendment by staff keeping in mind Tay's specific departmental structure.
Staff's recommendation also talks about incremental payroll changes accompanying the changes to staff roles. In keeping with that, it is also recommended that the township undertake a compensation review in 2021 to evaluate staff salary grid against market 'comparators' to ensure all positions in the organizational chart are banded appropriately for the township to remain competitive in retaining and recruiting a workforce.
Given the change to the structure of the organization, staff is also recommending council commence a review of the council committee structure. For that, the report proposes that staff review options to be brought forward in October. This will coincide with the mayor's previously planned mid-term re-assignment of committee positions.
Also on council's docket is the municipality's ability to continue to make online services available to its residents through an online service request portal.
An adhoc committee recommended that resident services be offered online for items, such as fillable PDFs for existing simple forms, planning and building applications/permits, dog licences and fire permits.
Aside from these online resident service offerings, staff also plans to implement internal software systems to improve efficiency and efficacy of operations.
These systems include electronic agenda/meeting management software, employee HR portal software and mechanic fleet maintenance software.
